Q: Will I need an account creation to place my order?
Answer :
Your order can be placed through both registered account and guest account.
Q: How can products be selected for purchasing?
Answer :
While browsing Forever’s website http://www.forevershoes.com.pk, click Add to Cart button for the products you intend to purchase.
Q: What is the procedure to place an order on Forever’s website?
Answer :
After adding item to the shopping cart on website, click the icon of Shopping cart positioned at top right and then proceed to checkout. You can sign up to get our latest updates or also you can check out with guest account as well. You will need to enter your details and choose the method of payment then select Place Order button. Enter the code of verification in required field for your order to get verified.
Q: Can I place order without verification code?
Answer :
Yes, you can place order without entering verification code, our team will contact you from 9am to 6pm for order verification over call.
Q: What are the Payment Options of Forever Shoes?
Answer :
Items from Forever Shoes can be purchased through;
Credit Card
COD (Cash On Delivery)
Q: What are the Shipment charges?
Answer :
Forever charge Rs. 200.00 for shipment nationwide while shipment is free for orders above Rs. 1,500.00
Q: In which areas does Forever provide shipment?
Answer :
We deliver nationwide via courier services.
Q: Can I cancel or change my placed order?
Answer:
For sure, if you intend to make changes to your order you can contact Forever’s team immediately at : 0313-7524444
Q: What are the order shipment details?
Answer:
Forever Shoes delivers most orders within 5-7 business days of the date they are confirmed. Orders are administered Monday through Friday, exclusive of holidays. Orders placed on weekends or on a national holiday will be entertained on the following business day. For fast delivery of orders, they must be confirmed by 12 Noon GMT+5. We do not process shipments on Saturdays and Sundays.
Q: Can I track my order?
Answer:
Forever Shoes provide facility to track orders. Customers can track order by our Tracking Orders Online page on website or by following the link given in confirmation emails, or by contacting our team at : 0313-7524444
Q: In how many days order will be received?
Answer:
Forever Shoes delivers most orders within 5-7 business days of the date they are confirmed. Orders are administered Monday through Friday, exclusive of holidays. However, force majeure events might cause deferral or disturbance in deliveries.
Q: Whom to contact in case of receiving damaged items?
Answer:
Please contact our Customer Care Representative at : 0313-7524444 in case of receiving damaged articles, you will be assisted accordingly.
Q: Whom to contact in case the product is Out of Stock?
Answer
Please contact our Customer Care Representative at : 0313-7524444 or email us support@forevershoes.com.pk in case the product if put of stock, we’ll try to arrange it for you.